VA Video Connect Getting Started: A Step-By-Step Guide You have scheduled a VA Video Connect visit with your health care provider. Does VA Video Connect require a high-speed internet connection? Tap Help, and a pop-up Help box will appear with information about how to contact the Help Desk and provide general feedback. | Last Updated: 1/12/2021 4:30 p.m. The email also includes additional resources to help you learn about and use VA Video Connect. Visit the website. By signing in to the VA Launchpad once, you can access multiple apps from one location – without having to log in to each one individually. your appointment. Starting March 23, Veterans and providers can use the new VA Video Connect iOS app for appointments on Apple mobile devices. (, Tip 5: I cannot hear or speak to my provider. The Department of Veterans Affairs (VA) Video Connect mobile application (app) enables you to connect to a virtual medical room. Operating Status: Available | Last Updated: 3/12/2021 7:00 A.M. As part of VA Mobile Health, VA is releasing a series of secure apps that take advantage of the popularity of wireless technologies to support Veterans, Caregivers and VA care teams. You can even invite family members and caretakers to join the sessions. VA Video Connect Instructions for Patients, Content collapsed. Learn about Connected Care virtual technologies that could help keep you safe from COVID-19. A slash through the microphone icon will appear indicating that your microphone is muted. When a VA Video Connect session is scheduled, you will receive an email with a link to join the virtual medical room. Use of this app will help me to be more engaged in my health care. How do I test my connection and audio/video settings before the video appointment starts? If you are using an Android or Windows device (desktop, laptop, tablet), no application download is required. A pop-up Leave Session box will appear. Is there an app I need to download to use VA Video Connect? This comment box is not for medical questions or urgent requests as feedback left here is not monitored by clinicians. With Virtual Care Manager, it is easy to invite Veterans' family or caregivers, as well as additional VA staff, to video visits. Parts of this bar may become obscured, for example when expanding the chat box in a horizontal orientation. By connecting I agree to using video telehealth for this appointment. ts ompts t t. CONNECT. Once your care team begins offering visits using VA Video Connect, you should discuss its use with your provider. VA Telehealth is based out of your nearest VA Medical Center, not Community-Based Outpatient Clinics or Vet Centers. Talk to your cell phone service carrier if you have questions about data costs and usage. VA Video Connect also has proven to be an important tool for VA after emergencies. To maintain the safety of our Veterans and staff, and to preserve the capacity of the clinical workforce during the current Coronavirus outbreak, VA is offering Veterans the option to replace in-person appointments with telephone or video visits. You access your provider on a scheduled date and time – just like a face-to-face meeting in a clinic exam room. With VA Video Connect, you can meet providers in virtual medical rooms using the camera on a smartphone, computer or tablet. VA Video Connect (VVC) Get Immediate Help >> Person or Conference to Call. You will receive a new email invitation to join the virtual medical room for each session. Join today, right this very second! VA Video Connect iOS Devices Quick Guide for Veterans VA Video Connect iOS Devices Quick Guide for Veterans Page 9 Icon familiarization Icon Menu Bar This is the menu bar that is displayed along the bottom of the session. You can also ask your VA care team for a practice session. VA Video Connect at Veteran Health Indiana. To hide the Chat Room, tap the down arrow. Uses health informatics and technologies to improve access to care, improving the health of Veterans. Can I use the same link for all of my VA Video Connect sessions? For assistance with VA Video Connect, please contact the National Telehealth Technology Help Desk at 866-651-3180 or 703-234-4483, Monday through Saturday from 7 a.m. to 11 p.m. Eastern time. To hide your video feed so that your provider cannot see you, tap the video camera icon. The site is secure. VA Video Connect opens automatically in a web browser on Windows, macOS, and Android devices after clicking the link in your email. This depends on how long the session is. How do I access my VA Video Connect Session? VA created the VA Launchpad to house all mobile apps that connect to CPRS. Visit the VA Video Connect test site to test your microphone and speakers. VA Mobile Health is a program to improve Veterans’ health by providing technologies to expand care beyond the traditional office visit. It allows Veterans to see and talk to their health care team from anywhere, making VA healthcare more convenient and reducing travel times for Veterans, especially … The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. 10:00 AM ROOM 123. You live far from your VA facility or have limited access to VA facilities. ‎Download apps by US Department of Veterans Affairs (VA), including CBT-i Coach, COVID Coach, VA Video Connect, and many more. Note that you should never use this app in an emergency situation. Federal government websites often end in .gov or .mil. Follow these steps to get . If attending a scheduled visit, the waiting room will be available 30 minutes before the scheduled start time of your meeting. The session will launch automatically in the app after the session link is selected from the email invitation. Tap the microphone icon to remove the slash and unmute yourself so your provider can hear your audio. Before sharing sensitive information, make sure you’re on a federal government site. (, Tip 4: The virtual medical room takes a long time to load. Tap the video icon to remove the slash and unhide your video feed so your provider can see you. To test whether your personally owned device is compatible with VA Video Connect, visit the VA Video Connect test site on your mobile device. VA Video Connect (VVC) Person or Conference to Call. In the virtual medical room, you participate in Do I have to log in to each VA Mobile App individually? VA Video Connect will work on nearly any device that has an internet connection; a web camera, microphone, and speakers (either internal or attached); and a web browser. The VVC iOS version enables Veterans and their VA healthcare provider to participate in a virtual medical appointment using … Offers tips and tools to help you partner with your health care team. VA Video Connect Web (Windows, macOS, and Android), VA Video Connect iOS (Apple iPhone and iPad). This webinar provides an overview of community care networks and programs. Appointment confirmations with instructions and links are sent when the appointment is scheduled. How do I hide my video feed, so my provider cannot see me? VA telehealth gives providers secure, remote access to patients for timely, convenient care when and where Veterans need it. (, Tip 7: The video picture freezes or audio cuts in and out. You don’t require a hands-on physical examination. Download the app by: The process for using VA Video Connect from all other devices (e.g., personal computers, Android devices) will remain unchanged. before . You and your provider work together to schedule online video appointments. Video visits using VA Video Connect are automatically recognized by these carriers; no action is required by the user. How can I start using VA Video Connect with my VA care team? At the William S. Middleton Memorial Veteran’s Hospital, more than 83% of our providers in our Patient Aligned Care Teams (PACT) and 95% of our Mental Health professionals are now trained to provide telehealth services to a Veteran’s home or Non-VA setting using VA Video Connect.