You can make a one-time change without a fee for all new or existing bookings made through February 28, 2021 for … ... Canadian Transportation Agency clarifies statement on travel vouchers during COVID … COVID-19 information hub The wellbeing of our customers and people is our top priority to ensure we have a safe and enjoyable journey together. I also got an email from Aeroplan that the Air Canada Travel Vouchers are fully transferable and has no expiry date, which seems far better than 3 days ago when I rang. Air France is working in close collaboration with the French Ministry of Foreign Affairs and the embassies to identify the repatriation needs of French and European nationals and to implement additional transport solutions at specific fares as quickly as possible. A union official says Air Canada is laying off more than 5,000 flight attendants as the country's largest airline cuts routes and parks planes due to the coronavirus. Canadian airlines have been criticized for their refund and voucher policies since the beginning of the COVID-19 crisis. Air Canada is suspending most international flights until June, while Air Transat and Sunwing Airlines Ltd. are cancelling all trips until May 31 due to the COVID-19 pandemic. Air Canada is revising its cancellation policy amid mounting customer frustration, offering travellers the option of a voucher with no expiry date or discount Aeroplan points if the airline cancels their flight due to the COVID-19 pandemic. It can be used to purchase a ticket or extra options from the Air France and KLM websites or ticket offices, for a flight with Air France, KLM, Delta Air … The Government of Canada continues to implement a multi-layered framework of measures to protect Canadians from COVID-19, and help prevent air travel from being a source for the spread of the virus. Our repatriation flights, which returned our clients back home from January 30 to February 13, have now been completed. If you have any questions, please refer to … Air Canada’s new rebooking options. Instead the airline is now offering travellers the option of a voucher with no expiration date or Aeroplan points if it cancels their flight due to the COVID-19 pandemic. Air Canada partners with Shoppers to provide COVID-19 tests – Dec 10, 2020 Air Canada’s social media page has seen the same type of complaints about refunds versus credit vouchers. Air Canada CleanCare+ biosecurity program offers greater protection from COVID-19 during all stages of the journey MONTREAL , May 22, 2020 /CNW Telbec/ - Air Canada is offering customers a choice of nearly 100 destinations in Canada , the U.S. and … I also got an email from Aeroplan that the Air Canada Travel Vouchers are fully transferable and has no expiry date, which seems far better than 3 days ago when I rang. As a result of these new measures, Air Canada Vacations has instituted a goodwill policy for all customers scheduled to travel between January 30 and April 30. TRAVEL RESTRICTIONS Since the declaration of a state of emergency for the Covid-19 epidemic, we have initiated all procedures in coordination with those responsible for the health emergency, ensuring national and international travel with the utmost commitment. Air Canada is revising its cancellation policy after a backlash from frustrated customers, but still not offering the full refunds tens of thousands are demanding. An Air Canada flight from Mexico City arrives at Vancouver International Airport, in Richmond, B.C., on Friday, March 20, 2020. It remains to be seen whether a class action with such a wide scope – as opposed to a government bailout or coordinated response from regulators – will be considered the most efficient … Coronavirus (COVID-19) Following measures announced by the Canadian government, our operations are temporarily suspended until April 30, 2021. Air Canada Cancelled flights are eligible for refund. In the wake of travel restrictions and sweeping flight cancellations due to the COVID-19 pandemic, the Canadian Transportation Agency ("CTA") issued two public statements on its website suggesting that it could be reasonable for airlines to provide travel vouchers for flights cancelled as a result of the pandemic, rather than providing refunds to passengers. Air Canada, for example, is offering vouchers for future travel before April 30, 2021 and is not offering refunds unless a refundable fare was purchased at the time of booking. Air Canada has revised its policy and will provide customers facing cancelled flights as a result of the COVID-19 pandemic with the choice of a voucher with no expiry date or Aeroplan points.But the updated policy falls short of offering customers a full refund, a move that thousands of Canadians have called for through various petitions. The airline later began to issue online vouchers and now allows customers to convert up to three vouchers into one mega voucher. Our repatriation flights, which returned our clients back home from January 30 to February 13, have now been completed. If you have any questions, please refer to … As compensation they gave me a CAD75 voucher which says it is transferable. Air Canada, WestJet, Air Transat, Sunwing, and Swoop are facing a proposed class action for offering vouchers and credits in lieu of refunds for flights that were cancelled due to the COVID-19 pandemic. Below are the latest directions on flying during the Covid-19 epidemic. Canada’s Air Passenger Protection Regulations similarly cover flights in and out of Canada, although it’s widely perceived that the Canadian Transport Agency fails to support passengers. The Air Canada component of the Canadian Union of Public Employees, which represents flight attendants at Air Canada and Air Canada Rouge, said it’s disappointed the wage subsidy is off the table and that the airline is cutting thousands of employees in a way that will prevent workers from accessing COVID-19 government aid. In March 2020 the Canadian Transportation Agency (CTA) issued public statements suggesting that it could be reasonable for airlines to provide travel vouchers for flights cancelled as a result of the COVID-19 pandemic, rather than providing refunds. Transat says COVID-19 travel vouchers/credits will now be fully transferable, ... Transat Alters COVID-19 Travel Credit/Voucher Policy. Air Canada took a major step to alter the conversation today (May 22) when it announced that vouchers for cancelled travel will now be fully transferable and that the vouchers will no longer have a time limit. Pre-departure testing of air travellers is a key component of the Government of Canada’s efforts to protect the health and safety of Canadians. Airlines & Airports Jim Byers July 22, 2020 ... Report: Air Canada Agrees to Refunds as Part of Ottawa Bailout. Last updated 7 March 2021 at 06.00AM NZT The airline says the new policy — the previous one capped travel vouchers at 24 months — applies […] I just noticed on the Air Canada web site that the vouchers they are offering do not have an expiry date . An advocacy group commenced an application for judicial review of the statements, asserting that they violated the CTA's Code of … Answer 1 of 4: My AC flight was recently cancelled and I was stuck in Geneva for 12 hours. Français | Modification Demande de remboursement de billet; Type de client As part of Air Canada’s new goodwill policy, customers with tickets purchased before June 30, 2020 for travel from March 1, 2020 to June 30, 2021 can choose from one of the following three options:. Coronavirus (COVID-19) Following measures announced by the Canadian government, our operations are temporarily suspended until April 30, 2021. For a list of available flights, please visit Air Canada's Air Canada's COVID-19 updates page. I just noticed on the Air Canada web site that the vouchers they are offering do not have an expiry date . In the current context of the Covid-19 crisis, a travel voucher is a personal, non-transferable credit, which is valid for 1 year from the date of issue. On Friday, Air Canada also said it will bolster its summer schedule, which nonetheless remains more than 50 per cent smaller than last year as the COVID … 1:42 Air Canada changes policy for customers whose flights were cancelled due to COVID-19.