This privacy notice relates to Rugby Borough Council revenues and benefits services, including Council Tax. Adults social care 0121 303 1234 Adults Out of Hours Home Care Service 0121 464 5001 The Revenues & Benefits service telephone opening hours are 10am - 2pm (Monday to Friday) so that colleagues can focus outside of these hours on customers who have contacted us by email. E-Notifications are the new way to receive your Housing Benefit and Council Tax Reduction award letter. In order to hire and set up an entire IT department, you would need to spend money on: Personnel salaries and benefits; Workstations and workspace; Servers and software; These are just some of the major costs that come with setting up and hiring an IT department. The Revenues Officer will be supported into a case load by the team manager helping with any policies and procedures that they may not be familiar too…Referring the more complex cases to senior officers Knowledge of Council Tax and Housing Benefits Entering and maintaining of local tax bases If you have previous experience in these areas and keen… Council Tax & Benefits Benefits. Proceed to your Revenues and Benefits account. Dorset Council revenues and benefits service collects, uses and is responsible for certain personal information about you. If you disagree with a decision, you need to submit a general enquiry or write to us at Revenues and Benefits, Plymouth City Council, PO Box 293, Plymouth PL5 9BZ within one month of the date of the decision letter. If you are on a low income and paying either rent and/or council tax, you may be entitled to housing benefit, council tax support or second adult rebate. Council tax can be paid over 12 months, rather than the previous 10 months. Automated information relating to benefit entitlement is received from the Department for Work and Pensions and is used to amend entitlement to Housing Benefit and Council Tax Reduction. All benefits including child benefit and housing benefit are included. Housing Benefits, Council Tax Support. Benefit cap. Query, review or appeal your benefit decision. Find out what benefits you could get, how much you could get and how to claim. When we do so we are regulated under the General Data Protection Regulation and we are responsible as ‘controller’ of that personal information. Housing benefit. Benefits claim review. If you have been contacted by one of our Debt Management Partners (Scott & Co. or Walker Love) please contact them directly to discuss this. Local Housing Allowance. Council Tax is a tax set by local authorities to meet their budget requirement. If you get income-based jobseeker's allowance or income support, you may get your full eligible rent paid. If you need debt or welfare advice, you can contact our advice shop. Monday to Thursday 10am to 4pm; Friday 10am to 3pm. You can change to 12 monthly instalments using our revenues online facility. Contact the benefits team Please be aware that we can only discuss a benefit claim with the person claiming the benefit. circumstances, no longer claim Housing Benefit from the Council, but claim Universal Credit (UC) from the Department for Work and Pensions (DWP), which includes an amount for housing costs. HMRC is a non-ministerial department, supported by 2 agencies and public bodies. Benefit for students Information about Coronavirus (COVID-19) Maintaining the safety of everyone in the district is our top priority and we're working with our partner organisations to closely monitor developments. What we do with your personal information We use personal information to bill, collect and enforce local taxation and other miscellaneous debts as well as administer Housing Benefit, Council Tax Reduction, Scottish Welfare Fund, Discretionary Housing Payments, Educational Benefits and the assessment of service charges for care. Listed below are some of the key issues that emerged during the From 27 January 2021, if you receive a severe disability premium you should claim your housing costs through Universal Credit. Covid-19: Benefits advice If your income has been affected by coronavirus and you need help, there is a wide range of support available. Council Tax/Benefits. Revenues and Benefits Team Assurance Revenues and Benefits is committed to treating all customers that make an application for a Discretionary Housing Payment fairly and transparently. E-Billing Registration. Evidence from Blackpool Revenues and Benefits service Members of the Performance Management Scrutiny Panel visited Blackpool’s Benefits Department in order to consider the processes and approach being employed in order to learn from the acknowledged Beacon Status service. From Autumn 2016 the benefit cap will be set at £257.69 a week if you are a single person and 384.62 a week if you are a couple or have children. Well, let’s explain those costs further. Instead of getting a traditional paper notification we will send your documents by e-mail. Report issues, request council services and find information by using the search bar at the top of our website pages, the A-Z directory, or use some of these useful numbers and links below.. 2. We launched a new Council Tax system on Monday 29 June, so you'll notice things look a bit different. The data controller . The Housing Benefit and Rate Relief Helpline is 0300 200 7802 Alternatively, you can email rating@lpsni.gov.uk or valuation@lpsni.gov.uk Land Registration The Land Registration Helpline is 0300 200 7803 Alternatively, you can email CustomerInformation.LandRegistration@finance-ni.gov.uk Practice Notes and Notes to Practitioners are published online Benefit Administration Subsidy, Department for Communities and Local Government Council Tax Support grant, New Burdens grant/s, Universal Credit delivery. Local Housing Allowance: Information for landlords. Functions include but not limited to: • Council Tax • Housing Benefit • Welfare Rights Benefits included in the calculation. If you are on a low income you may be entitled to a range of benefits. The Council is committed to staff development, providing a number of training opportunities as well as career progression. Revenues and Welfare Benefits Practitioners perform various roles in local authorities or their contractors, software companies that provide processing services to authorities (such as benefit assessment, revenues calculation or customer service), housing associations or organisations supporting people in their dealings with local authorities. Our customer service standards set out in detail the level of service you can expect from the Revenues and Benefits Department at Swale Borough Council. Close alert. By continuing to use this site and closing this message you agree to our use of cookies.Find out more about cookies. For more information about the GDPR and privacy notices, please go to: E-billing is the new way to receive your bill. Contact. If you are worried about paying your Council Tax contact our Revenues and Benefits Team: Email counciltax@eppingforestdc.gov.uk; Call 01992 564188; £500m hardship fund. The data controller is: Rugby Borough Council, Town Hall, Evreux Way, Rugby CV21 2RR, United Kingdom. Advice about debt and managing your money. If any of these apply, you can use the benefits calculator to see if you're eligible for Housing Benefit or Council Tax Support. Overpaid benefits. Housing benefit. By registering for a My Revenues and Benefits online account you can securely access a wide range of information about your Housing Benefit / Local Council Tax Support (LCTS) claims and your Council Tax, Business Rate and Sundry Debt accounts (including Housing Benefit Overpayments). If you want someone else to be able to contact us on your behalf please fill in our Third Party Authorisation form. In terms of collecting Council Tax, the IT system we use will automatically calculate the … Each application will be considered strictly on its own merits and in consideration with the customer’s sustainability of … Instead of getting a traditional paper bill we will send your bill by e-mail. Stockton-on-Tees Borough Council Revenues and Benefits Service have a statutory responsibility for accurately billing council tax ensuring that the correct tax amount is calculated for collection. Find out what you are entitled to and how to apply. Benefit if you're paying rent on two homes. This report brings forward the recommendations. Your payment must reach your local Wiltshire Council office by the dates shown on your bill. It applies to information provided by post, email, telephone and online. You may be eligible for housing benefit. They also administer claims for housing benefit. Local housing allowance . If you've received a Council Tax reminder, please read our page for more information and advice. Includes information on council tax, housing benefit and help in a crisis 0131 608 1111. You'll still be able to use the system to view your Council Tax account and tell us about changes, as you did before. We use cookies to make the site simpler. The Government announced that they are to implement a £500m hardship fund to reduce the 2021 Council Tax bill for working age people who receive Local Council Tax Support. Shared Revenues and COVID-19 rapid testing (if you don’t have symptoms) If you can’t work from home or you’re a key worker you can now book a rapid COVID-19 test if … Council Tax Reduction. Revenues and benefits. Report benefit fraud. It helps pay for the services the Council provides for the residents of Torfaen Stockport Council's Revenues and Benefits department is a fast paced and exciting place to work. Skip to content. If you aren’t able to contact us by email or need to get in touch as an emergency, our Council Tax and Benefits phone line is now open. Current: Benefits and support; Listen. Read more about what we do Follow us. Benefits. You will be working with an ambitious award winning team providing an important service to the residents of Stockport. Revenues & Benefits General Information ... On this page you will be able to find privacy notices for our services within the Revenues and Benefits department, which will be in downloadable pdf format. Find out about housing benefit, council tax reduction and local housing allowance - how to claim, change your details, query our decision or report benefit fraud. Council Tax. As a consequence of the introduction of UC, a review of the Revenues and Benefits service has been completed.